Orders & Payments
What payment methods do you accept?
We accept all major credit/debit cards, UPI, Net Banking, and secure digital wallets via our authorized payment gateways. Cash on Delivery (COD) is also available for select pin codes across India.
Can I change or cancel my order after placing it?
Because we process and pack orders rapidly to ensure quick delivery, we are unable to make changes or cancel an order once it has been placed. Please review your selection carefully before finalizing your purchase.
Shipping & Tracking
How long will it take to receive my order?
Our processing time is 1–3 business days. Once dispatched via Shiprocket, domestic delivery across India generally takes 3–7 business days, while international shipping takes 7–14 business days depending on customs.
How can I track my package?
The moment your jewellery stack leaves our facility, you will receive real-time tracking updates via email and SMS/WhatsApp straight from Shiprocket, allowing you to follow its journey to your doorstep.
Materials & Care
Is your jewellery safe for sensitive skin?
Yes, absolutely. All of our pieces are crafted utilizing surgical-grade stainless steel, titanium, or premium hypoallergenic bases. They are completely nickel-free and lead-free, making them safe for daily wear on sensitive skin.
Will my jewellery tarnish or fade?
We use premium, high-quality PVD coating and precision electroplating designed for maximum longevity and water resistance. While the base metal will not tarnish, gold-plated surfaces can naturally soften over time depending on skin acidity and chemical exposure. Please refer to our Jewellery Care page to maximize the lifetime glow of your pieces.
Returns & Exchanges
What is your return policy?
Due to strict hygiene and safety standards, all items from The Wish Store are strictly Final Sale. We do not accept returns or exchanges for change of mind or sizing mistakes. However, we stand behind our quality, if an item arrives damaged during transit, please contact us within 24 hours of delivery with photographic evidence, and we will immediately ship you an identical replacement piece. Cash refunds are not issued, completely protecting our system against forced or fraudulent returns.